𝐅𝐮𝐥𝐥-𝐓𝐢𝐦𝐞 𝐔𝐬𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 (𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐓𝐞𝐚𝐦 𝐒𝐞𝐦𝐚𝐫𝐚𝐧𝐠)

Qualifications:

• Bachelor’s degree in Computer Science, Information Systemsor, or a related field.
• Has experience as Admin Support in Warehouse/Logistics Department from any Industry or from any related function for around 1-2 years.
• Fresh Graduate are welcome
• Ability to communicate in English is a plus
• Strong in administration, documentation, report preparation, and meeting coordination.
• Ability to work independently and collaboratively with teams on different projects.
• Mobile work availability: Able to attend offline meetings with clients.
• Strong planning, time management, and organizational skills.
• Willing to work in rotating shifts, including weekends.
• Possess excellent problem-solving, customer service, and project management skills.
• Willing to work in shifting

Job Description:

• Monitoring and responding to client issues on our platform, system error, and other events that may require immediate attention
• Providing training for new clients about our products
• Maintaining issues or bugs in the platform from client reports/internal reports
• Providing technical and administrative support for the day-to-day operations of a business
• Undertaking additional tasks or responsibilities as assigned by the supervisor or management to support the overall objectives of the team